Completion and aftercare

This preview shares the things I found useful at this stage. A saved journey brings forward the experiences most relevant to your answers.

An illustrated friendly older woman offering practical guidance

What I learned at this stage

I learned that completion means more than the contractor simply packing away their tools. The work may still need to be inspected, tested and signed off, and you may be asked to confirm that you accept it. I found this was also the time to collect instructions, guarantees, certificates, servicing information and contact details for reporting faults.

What helped me was trying the adaptation as it would actually be used before saying everything was satisfactory. A shower might run, but the controls could still be awkward. A ramp might be finished, but the gate might not open properly. A lift might move, but nobody may have explained the emergency lowering procedure.

How to complain about a Disabled Facilities Grant

What I found might happen

I learned that the contractor, council, home improvement agency, landlord, assessor or another professional may inspect the work once it has been completed.
I learned there may be a list of small defects or unfinished items, often called snags, that the contractor must come back to correct.

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Completion and aftercare

What I learned at this stage

What I found might happen

What helped me move things on

Questions I found useful

Things that helped me

What I found useful to keep

Things I learned to watch for

What I did when things stalled

What helped me keep going